How do I update my Clubcard account details?
You can do it quickly and easily online or simply phone the Clubcard Helpline on 0800 80 70 70 during normal business hours.
I’ve forgotten my Clubcard password, how can I log in?
It’s quick and easy to reset your password here. You’ll need either your email address or Clubcard number to do this. You can then choose to either answer your security question or get a link sent to your email address to reset your password.
If I update my Clubcard account details does that update my Flybuys or Airpoints details at the same time?
No, the details against your Clubcard account are held by New World and are separate to the details against your Flybuys or Airpoints account.
You can update your Flybuys details by logging in to Flybuys or by calling 0800 359 2897.
You can update your Airpoints details by logging in to airnewzealand.co.nz
You can update your Clubcard details by logging in to clubcard.co.nz or calling 0800 80 70 70.
What are the benefits of receiving Clubcard emails?
It means you won’t miss out on a thing! Sign up to receive regular emails with the latest Club Deals, news, exclusive competitions and promotions. You can sign up to receive Clubcard emails updating your preferences here.
How do I get Clubcard emails?
Already a Clubcard member, but not receiving emails? You can sign up to receive Clubcard emails updating your preferences here.
Can I choose how I hear from Clubcard?
You can choose how you’d like to hear from us (email, text or mail) on the ‘Your communication preferences’ page in your Clubcard online account, or by phoning the Clubcard Helpline on 0800 80 70 70.
How do I unsubscribe from New World Clubcard emails?
You can unsubscribe from Clubcard emails at any time by following the unsubscribe link on all Clubcard weekly emails, by phoning the Clubcard Helpline on 0800 80 70 70, or by altering your communication preferences online here. We may still send you important information about your account by email.